Consultation service by appointment only

The doctors at the Montreal Institute of Rheumatology meet their patients by appointment only. They wish to offer everyone the necessary consultation time according to their condition, while respecting the appointment schedule. It is therefore important that you allow enough time to get to the clinic before your appointment and that you call us to report any delay. Too much delay could mean postponing your appointment to a later date.

Schedule for appointments

Clinics may vary by doctor availability within the following window:

Monday to Friday

8:00 AM to 05:00 PM

The infusion clinic and research clinic

Monday to Friday

7:30 AM to 05:00 PM

Schedule for taking calls

Our receptionists will answer your calls according to the following schedule:                                            

Monday to Friday

08:30 AM to 10:00 AM

01:00 PM to 03:00 PM

Please follow the instructions on our telephone system. The menu offers several options to answer your needs.

For the research and infusion clinic, our administrative assistant answers your calls all through the day. You must be patient of that clinic to communicate with us. If you are not, we ask you to contact the regular clinic during our call pickup hours.

Moving appointments

  • By the doctor:

    • Your doctor may be required to cancel one or more clinic days. In this case, you will receive a notification by mail or by phone with your new appointment date. We are sorry for the inconvenience these changes may cause you. Please note that we’ll try to give you an appointment as soon as possible.

    • A confirmation that you have received the notification would be greatly appreciated. You can leave a message on our voicemail at any time, including on the day of the new appointment along with your name and your doctor’s name.

    • If you are unable to attend the new appointment, please contact us during our calling hours to move your appointment.

 

  • By the patient:

    • Certain events or situations may cause you to move or cancel an appointment. We will try to give you an appointment as soon as possible. However, it is possible that the next availabilities are in a few weeks or even a few months.

 

For research clinic and infusion

Monday to Friday

7:30 AM to 04:00 PM

To leave a message to your rheumatologist.

Between two consultations with your doctor you may develop new symptoms or side effects to a treatment.  In this eventuality you can communicate with our staff during opening hours or leave a detailed message. If necessary, our clinical nurse will call you back to ask for more details or to give you advice or she will refer you to your rheumatologist. An emergency appointment can be given depending on the case.   

1551, rue Ontario Est
Montréal (Québec)  H2L 1S6

 

Pour toute urgence, composez le 911

© 2016 Institut de Rhumatologie de Montréal

révision Septembre 2018.

L'IRM remercie Abbvie, Amgen, Lilly, Merck, Novartis, Pfizer, Roche, Sanofi et UCB pour leur support.

Une réalisation